Are you a creditor looking for new innovations in debt collection and improved ways to collect your debts, but can’t seem to find anything that works for you?
If this is the case, chances are you are feeling very stressed about your debt and your collection process, as things are probably not as smooth sailing as you would like them to be.
This can be a cause of serious anxiety for creditors, as the future of your business and personal finances may rely upon your ability to collect these debts.
So what innovations in debt collection can you use to improve your collection process?
Well, the wonder of the modern world has many gifts, some of which can help to ensure that your debt collection process is simple and works for you! It can be helpful to have a general guide of the tools that you can use so that you can navigate this modern technology the best you can.
In this article our expert debt collectors will discuss some of the many modern tools and innovations that you can use to successfully collect debts from clients and how these tools can help you!
AI-Powered Innovations in Debt Collection
The first great modern tool that we will discuss is AI and how it can be used to help you with your debt collection process.
Artificial intelligence is on the rise in popularity and accessibility a lot lately.
We’re sure you have noticed all of the new AI that has been released, such as Chat GPT and many others.
It can be a great tool that helps people in many regards and answers questions that you may have about a lot of things.
However, did you know that you can use it for debt collection?
AI-powered debt collection can help you by analysing client data to help you to figure out the best strategies for debt collection for each individual client!
Automated Reminders
Another great tool that you can use to more effectively collect debts with technology is automated reminders.
Debtors have busy lives. As much as their debt to you should be a priority, sometimes people will become distracted by other things in their lives and forget to pay debts.
This is when you would usually send a reminder or two and hope for payment.
Well, what if you didn’t have to send the reminder to each client each time they didn’t make a payment?
That is what modern technology can offer you.
You see, you can set up software that will automatically send reminders to clients when they don’t make payments.
This way, you will no longer have to take all of that time out of your day to contact your clients and remind them of their debt.
Data Analytics Innovations in Debt Collection
Another great tool that you can use to more effectively collect debts with technology is data analytics.
It is important to know your client so that you know how to collect from them.
As much as you may have the information to do this in your files, it can be a difficult and time-consuming process to figure out what debt collection method would suit each client best.
After all, how would one even know what characteristics are signs that your client may benefit from a particular collection method?
Well, modern technology can help you with this.
It is becoming an increasingly popular trend to use technology to analyse your clients and figure out how to best collect your debt from them.
Chatbot Innovations in Debt Collection
Another great tool that you can use to more effectively collect debts with technology is chatbots.
Chatbots are a great tool that your clients can use to ask questions about their debt and your business without you having to spend your time answering them.
Have you ever been on a website and seen a chat option on it?
Sometimes these are real people answering, but they may also be programmed bots that can help you out.
Technology has its limits, however, so make sure you are checking to make sure these questions have been answered correctly and effectively.
Social Innovations in Debt Collection
Another great tool that you can use to more effectively collect debts with technology is social media.
Social media is all anyone seems to talk about nowadays.
It can be a great tool for you to use to find out more about your client.
Say, for example, the worst thing happens, and your client skips town to run from debt.
Social media can be used to find out where they are, or at least provide you some clues about how to find them.
This is a process called skip tracing, and sometimes social media can be an underrated way of doing it!
Internet Communication
Another great tool that you can use to more effectively collect debts with technology is Internet communication.
Emails and internet messages are something that you should certainly already be using in your business, but their sheer effectiveness makes it worth a mention anyways.
Gone are the days when you had to make phone calls or send physical letters to clients to collect debts.
If you have not already done so, make sure your business has a means of reaching clients using a computer or mobile phone; the benefits are endless!
Self-service Options
Another great tool that you can use to more effectively collect debts with technology are self-service options.
Clients can make payments and arrangements from the comfort of their own homes now.
Not only with this save you a lot of time with people coming in to make physical payments, but clients will appreciate the flexibility of your business.
Video Innovations in Debt Collection
Another great tool that you can use to more effectively collect debts with technology is video conferencing.
Video conferencing is another way to open up the flexibility of your business.
Sometimes clients need to see that there is a real person behind the phone call for it to go as they wish it to.
Video conferencing is a way that you can speak with your clients over the phone while also being able to talk face to face.
Hire a Debt Collector
Have you tried all of the modern technological means of collecting debt, but simply cannot seem to hack it for your business or a particular client?
If this is the case, it may be time to consider debt collection.
A debt collector is a professional in the industry and can help you to work out how technology can work for you.
They can also save you the trouble of collecting debts yourself and collect them with far more success than you may be able to yourself.
Consider hiring a debt collector today!
Advance debt collection is an Australia-wide commercial debt collection agency and credit and accounts receivable management. We can recovery your debts, conduct skip tracing, and manage your accounts receivable. We collect your debts for commission only. This means no collection, no commission. We are professional debt collectors with combined 20 years of experience to help you collect your debts. We are partnered with expert litigation lawyers with years of experience in debt recovery, enforcement, and insolvency. Under the Agents Financial Administration Act 2014 Advance Debt Collection Pty Ltd hold authority number 4583821 to act as a debt collector. ADC Advance Debt Collection® is a registered trademark.
